Welcome to Sky VIP
Sky VIP is your loyalty programme to thank each and every one of you for choosing Sky. And the best thing? The longer you’re with Sky the better it gets.
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01. Problem statement
How do we reward our most loyal customers and show them all the great benefits of being a Sky subscriber. We want customers to know that the longer they stay with Sky, the better it gets. Many of our Sky customers don’t understand the benefits of enrolling in to the Sky VIP programme
02. User story
As a customer I want to understand the benefits of enrolling into the Sky VIP programme so that I can make the most of my Sky subscription and be rewarded for my loyalty
03. Success criteria
Sky VIP rewards our most valuable and loyal customers. The longer you have been with Sky, the better it gets. If customers understand the incentives of Sky VIP, they will be happier with their service and there will be a reduction in service cancellations
Enjoy exclusive rewards, tickets and prizes from Sky VIP
The longer you stay,
the better it gets
The Sky VIP loyalty programme rewards get better the longer you stay with Sky. Every 5 years your Sky VIP status changes and your rewards and extras get even better!
Sky VIP Mobile
Sky VIP Dashboard
Sky VIP Rewards
Sky VIP Claimed Rewards
Sky VIP Experiences
Sky VIP Enter Competition